Feedback from community professionals and other people
‘If ever I or my family needed care, they would be my first choice. I don’t say this lightly. They are more concerned about getting it right for people than taking on more packages of care’
A professional in our 2023 CQC report
‘They’re really good actually, they do body maps and send photos, then we advise them what to do.’
A professional in our 2023 CQC report
‘They always do what the person needs for them to be safe. For example, they will call the GP, or ambulance, or relevant professional and make sure the person is safe.’
A professional in our 2023 CQC report
‘The staff go above and beyond and look at what is needed at each visit’
A professional in our 2018 CQC report as Teign Angels
‘I would happily use this
agency for one of my relatives.’
A professional in our 2018 CQC report as Teign Angels
‘I am always confident that the staff know exactly what they are doing.’
A professional in our 2018 CQC report as Teign Angels
‘I was very impressed with the manual
handling expertise provided by the team manager and her training of the staff.’
A professional in our 2018 CQC report as Teign Angels
‘Always went the extra mile to keep me updated and I felt complete confidence in the care provided’
A professional in our 2018 CQC report as Teign Angels
‘Staff provide good feedback should they be concerned about anyone or any aspect of the person’s care needs. I feel they are my eyes and ears and therefore do prevent a crisis from occurring’
A professional in our 2018 CQC report as Teign Angels
‘”I have witnessed [manager’s name] on many occasions speak to both clients and care givers. On these occasions, she has been patient and sensitive to needs as well as being willing to give practical advice and support.’
A professional in our 2018 CQC report as Teign Angels
‘You’re clearly doing an amazing job with X’
A healthcare professional